Accessibility Statement

This accessibility statement applies to the website www.kidderminstertowncouncil.gov.uk, run by Kidderminster Town Council.

Our aim is for this website to be easily accessible for as many people as possible.

For example, that means you should be able to:

• change colours, contrast levels and fonts using browser or device settings
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader
• understand the website text in all sections

Please note that AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We are pleased to confirm that this website is fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard.

The website has been reviewed and remediated to meet all applicable WCAG 2.2 Level AA success criteria.

What to do if you cannot access parts of this website

If you need information on this website in a different format, such as accessible PDF, large print, easy read, audio recording or braille then please contact us:

Email: office@kidderminstertowncouncil.gov.uk
Telephone: 01562 732680
Postal address: The Webmaster, Kidderminster Town Council, Town Hall, Vicar Street, Kidderminster DY10 1DB

Please allow 5 working days for us to process your request.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or believe we are not meeting accessibility requirements, please contact us at office@kidderminstertowncouncil.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

If you are not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Kidderminster Town Council is committed to making its website accessible, in accordance with:

• The Equality Act 2010
• The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018

This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Preparation of this accessibility statement

This statement was prepared on 19 February 2026.

The website was last tested in February 2026 against WCAG 2.2 Level AA.

The test was carried out using a combination of automated scanning tools and manual accessibility testing.

We review this statement at least once a year and following any significant website update.